Lifetime Warranty

The following parts are not covered by warranty. (From 7 days after product arrival)

fabric and lining

Velcro or rubber material

nylon zipper

If a failure occurs during the warranty period due to our responsibility, we will replace or repair it free of charge.

In some cases, we may be able to repair damage that is not covered by the warranty after receiving an estimate. However, even within the warranty period, the following cases are not covered by the warranty.

Even if the product is replaced or repaired, the start date of the warranty period will be the original purchase date of the product.

・ wear, loss, misuse or accidental damage

・Damage caused by applying excessive force

・Scratches and abrasions

・ Harsh chemicals, cleaners and other liquids

・ When exposed to extreme cold or heat

・Animal, fire or weather damage

・Natural disasters

・Damage caused by the airline, a third party, or incorrect operation

・Damage due to modification or repair by a third party

・Theft, loss or intentional damage

・Loss or damage during delivery

・Third party products

・Indirect or accidental failure or damage to this product or other company's products used with this product when using this product

・Damage to consumer electronics or other personal property such as laptops, mobile phones, smartphones, tablets, MP3 players, DVD players, handheld devices

・Damage caused for any reason to the data, etc. contained in the above equipment (all damages described in this contract

The warranty amount guaranteed by us is limited to the amount paid by the customer for the product. Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

By purchasing a product from us, you agree to our warranty policy. Also, please note that our warranty policy may change without notice.

Warranty claims must be made directly to us. Please contact us using the repair request form below. Please do not send directly to us without contacting us.

After we receive your product, we will determine if the product is covered by our service warranty. (Usually within 10 business days).

All requests are subject to the individual circumstances of the product received.

If the product sent to us is found to be defective due to our reasons, we will repair or replace it free of charge (at our expense), excluding product delivery costs.

If you purchased a product from our online store, we will refund the product price or repair or replace it at our expense if you contact us within 30 days from the date of purchase.

For damage that cannot be repaired, we will send the same or similar product to the customer as a replacement product.

All products returned to us are first reviewed for authenticity. If determined to be counterfeit, it will be handed over to our legal department and the counterfeit item will not be returned.

In addition, the following items are not considered defects in materials or workmanship and are not covered by our warranty: In this case, a fee may be charged for the repair.

・Wear and damage due to normal use

・Edge coat wear, natural fading, softening and staining due to normal use

・ Spots and stains

・Elongation due to wearing and normal use

・Damage to surfaces and seams due to wear and friction

・Stain and damage from improper conditioning or cleaning

・Abrasion of the lining due to normal use